A leading health network was using various technology vendors and disconnected electronic health record systems. Management was dissatisfied with both the user experience and the outcomes of its existing population health and analytics solutions, and the organization lacked the budget to support its existing data management initiatives.

In today’s healthcare landscape, payers and providers are equally responsible for addressing the needs of members, who expect high-quality, coordinated care experiences. Outreach campaigns, educational resources, and medication adherence can go a long way toward improving clinical outcomes and member satisfaction—two key factors of plan performance.

MercyOne PHSO, one of the largest Accountable Care Organizations in the Midwest U.S. with 400+ service locations, currently manages more than 310,000 patients under 20+ value-based agreements. The MercyOne PHSO Network today consists of six regional chapters, which include 196 participant organizations with over 3,500+ providers.